COMMUNITY MANAGER

Remote – Part-time Position

Circus Mobility believes that circus can make us better people and that culture-making has the power to save the world. Seriously. The company’s mission is to cultivate feminist community and aerial practice by providing aerialists and pole dancers with:

• innovative and well-researched tools to help them refine technique, increase longevity, and nail their dream skills;
• brave spaces to collaborate, express, relate, and promote disobedience; and
• compassionate expert coaching that not only generates results but also inspires risk-taking, autonomy, and mastery.

We are growing and want to hear from progressive thinkers who believe in equality and change, and who love animals (especially cats).

JOB DESCRIPTION

Circus Mobility is looking for a Community Manager to assist the Circus Mobility Operations Manager in the daily operations of The Parish. The ideal candidate has a passion for helping people connect through circus and achieve their circus goals. They are highly detail-oriented and communicative of their needs, demonstrate excellent judgment and critical thinking skills, and willing to learn new tools on the job.

This role involves regular client-facing interactions within Discord, collaboration with a team of coaches, and occasional leadership team meetings. The ability to model Circus Mobility’s values in all interactions within the community is essential, as is the willingness to balance shifting priorities with patience and flexibility.

This hourly position requires a minimum commitment of 3 hours per week, working remotely as an independent contractor with very flexible hours, albeit with tangible weekly and monthly deadlines. Salary starts at $20/hr with regular performance reviews and potential for increases.

HOW YOU’LL SPEND YOUR TIME

• Engaging in conversations with the community within Discord (about 1 hr/wk).
• Minor editing of class recordings and tutorials and then posting to Patreon.
• Creating monthly bulletins and cover images within Canva and posting in Patreon.
• Creating improv prompt and playlist posts in Patreon.
• Coordinating Communion session topics and guests.
• Assisting members of The Parish by answering questions, scheduling calls, conducting feedback sessions, etc.
• Scheduling community events, such as webinars or workshops.
• Taking the lead in member onboarding, offboarding, and retention strategies.
• Creating SOPs for all systems and transition documents.
• Assisting the CEO with ad hoc projects within The Parish, including The Parish Meeting.
• Other duties as they are developed or adapted to meet the changing needs of a growing company.

WHO WE’RE LOOKING FOR

• A minimum of one year of experience as an executive assistant, virtual assistant, manager, or similar.
• Experience creating and following agendas, addressing action items, taking direction, adhering to deadlines, and completing tasks.
• Attention to detail. Excellent writing, editing, and listening skills. Accurate record-keeping.
• Ability to work independently, think critically, and perform under time-pressure.
• Demonstrate excellent judgment when handling problems.
• Experience working in a fast-paced client-focused environment. Superb interpersonal skills and ability to work with clients in a professional manner electronically and over Zoom.
• High level of demonstrated computer skills, such as CRM, databases, messaging systems, websites, and capability to learn new software applications (e.g., Kajabi, Zapier, WordPress, Patreon, etc.)
• Basic skills with video editing software and rudimentary graphic design (e.g., Adobe Spark Video, Adobe Premiere Rush, Adobe Photoshop, Canva, etc.).
• Experience in the circus industry as either a coach or client.
• Fluency in English.

PREFERENCE FOR CANDIDATES WHO

• Are interested in growing with Circus Mobility.
• Have experience with online coaching as either a coach or client.

Queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or gender-based violence are encouraged to apply.

About Jessica John, the CEO

Jessica John is the founder and CEO of Circus Mobility. She is a coach and mentor to performance artists across the globe. With over 30 years of high-level sport experience, Jessica is a premier skill acquisition specialist for circus artists and pole dancers, from Cirque du Soleil professionals trying to stay healthy on tour to committed enthusiasts trying to fit in training between careers and kids. She draws from her own remarkably rich movement background as a circus artist, dancer, and competitive athlete, as well as a former career as an intelligence officer and lawyer, to offer a unique opportunity to learn what it takes to reach high performance goals. Read Jessica’s full bio here.

About Circus Mobility

Circus Mobility began as a destination for high-level technical and sport performance coaching, 1:1 coaching, and classes. Over the past three years, it has expanded to offer a membership, group coaching programs, high-touch 1:1 hybrid offers, a mentorship program for aerial coaches, and business coaching for aerial coaches. In 2023, we will be launching new business coaching offers and a certification, expanding our DIY products, and scaling current offers.

As a new, quickly growing company, we stand by our company’s values:

• Boldness – Be a few steeps in front of the field and model new ways of working.
• Expertise – Be known as the best at what we do.
• Connection – Create and curate brave spaces that encourage dialogue and foster true belonging. (We recognize difference and hold each person accountable to do the work of sharing experiences and coming to new understandings.)
• Autonomy – Promote ownership over the client’s journey and learning.
• Integrity – Be real. (Our online presence accurately reflects our and the client’s experience.)
• Impact – Empower clients to be wildly successful and disobedient AF to the systems that hold them back.

We hire the best talent, make sure they have the tools and training they need, and provide them the freedom they need to crush their role. If you are responsible, self-motivated, and want to work with others who go above and beyond, you’ll love working and growing with our team.

We approach remote work with the expectation that we will all do what we’ve committed to with consideration and support for others on the team. We constantly adjust our process to create efficiencies.

Our feminism is explicitly intersectional & working toward prioritizing women of color, queer, trans and nonbinary folks, and other marginalized communities. We have a zero-tolerance policy for transphobia, racism, anti-Blackness, homophobia, classism, ableism, & body shaming. We value you for who you are and for your unique contributions to our team and company.

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PERKS OF THE JOB

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How To apply

To apply, send an email to jessica@circusmobility.com with the subject “COMMUNITY MANAGER” and a resume attached. Be sure to include in the email: (1) why you want this position; (2) how you meet the qualifications; and (3) how this position fits into your long-term career goals.